New Process for Change of Address

How to Change Your Address

Effective Aug. 4, 2025, HCPSS has a new process for families to submit a change of address.

  1. Log in to HCPSS Connect using parent/guardian credentials
  2. Select Online Registration at the top right of the page and then select Family File Verification
  3. In Family File, within the Family section, select the checkbox if your address has changed. Enter the date of the deed/lease change. Type the new address in the field provided, select your address from the list provided, and confirm the mail address.
  4. Select Upload to attach the primary and secondary home address verification documents*. Select each document type as appropriate.
  5. Complete the steps in Family File to submit
  6. After submitting your change of address, a staff member from your child’s school will contact you to finalize details relating to your submission.

*Verification documents are:

  • The new deed or fully signed lease
  • Most recent gas and electric bill or water and sewer bill for the new home

If a deed or lease is not in the parent/guardian’s name and they moved in with another family, the school can connect the family to a Pupil Personnel Worker for help with updating their address and residency documents for the student’s file.